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 Vital Savings by Aetna

The discount program that saves you big money at the dentist, pharmacy, eye doctor and more!

If your health insurance policy doesn’t cover dental, vision or prescriptions, here’s good news: Vital Savings by Aetna. Vital Savings by Aetna is not insurance; it’s a discount program that can save you big money on dental, pharmacy, vision and more. Just show your Vital Savings by Aetna discount card at participating dentists, pharmacies and vision care professionals, and you’ll receive instant discounts that can add up to significant savings! Here’s how:

 

 Vital Savings by Aetna

Product Overview
Vital Savings by Aetna® is a family of discount programs designed to help you save on a wide array of health-related products and services. Each program gives you access to a network of participating providers that have agreed to offer services at a discounted fee. When you consider your routine health care expenses– these savings can add up to hundreds of dollars annually!

Vital SavingsSM on Dental
Vital Savings by Aetna gives you and your family a great way to get significant discounts on a wide array of dental services. Plus, you’ll have thousands of dentists to choose from. It’s so easy to use, it will have your whole family smiling! Average discounts ranging from 15 – 50 percent* on everything from general dentistry and cleanings to root canals, crowns and orthodontia. Access to more than 69,000** available dental practice locations nationwide through one of the largest dental discount networks in America, the Aetna Dental AccessSMneSMtwork.

*Actual costs and savings vary by provider and geographic area.
**According to the Aetna Enterprise Database as of October 1, 2006.

Vital SavingsSM on Pharmacy
Now there is an easy way for you and your family to lower your prescription drug costs! Get access to savings through pharmacies, including leading pharmacies like CVS/pharmacy® and Rite Aid®. Average discounts ranging from 10– 40 percent* off the average wholesale price of prescription medications.

*Actual costs and savings vary by provider and geographic area.

Vital SavingsSM on Long Term Care
Now there is a new way for you to save on the cost of important long-term care – regardless of your age or medical condition. Get access to savings through HealthCare Synergies Inc. (HSI), a network of approximately 4,370 long-term care providers. Average discounts ranging from 5 to 30 percent* off the cost of a wide variety of long-term care solutions.

*Actual costs and savings vary by provider and geographic area.

Vital Savings by Aetna® Additional Services
Savings on Vision, Fitness, Alternative Health Care and Oral Health Care Products – Included Free of Charge with purchase of Any Vital Savings Discount Card.

*Actual costs and savings vary by provider and geographic area.

How does the Vital Savings by Aetna® program work?
Vital Savings by Aetna® gives you access to savings on a wide array of services including dental, pharmacy, vision and long term care services. Some highlights of the program include:

bulletNo claim forms
bulletNo deductibles or maximums
bulletNo frequency limitations
bulletNo waiting periods
bulletNo age restrictions
bulletNo pre-existing condition exclusions


Within 48 hours of receiving your payment, a membership kit will be sent to your home. The kit will contain your personalized ID card and information about a wide range of resources to keep you informed and to answer your questions.

Is Vital Savings insurance?
No, the Vital Savings by Aetna program is not insurance. There are no benefits payable to participants, nor does Aetna compensate providers for products or services. You are responsible for paying the discounted fee directly to the provider at the time you receive dental, pharmacy or vision products or services, as applicable.


What if my spouse or I already have insurance?
Vital Savings may provide discounts for products and services not covered by your insurance. If you or your spouse currently have insurance, it is important that you evaluate your health needs and insurance coverage to decide if a discount program makes sense for you.

Can I be denied participation in this program?
No. There are no restrictions on participation, regardless of your age or medical condition, subject to the provisions of the Member Agreement.

Who can sign up?
If you sign up for "Member & Family," all members of your immediate family currently living in your household can take advantage of the Vital Savings by Aetna discounts. Any new family members can also be signed up. If you sign up for "Member Only" and want to sign up family members later on, you can change your selection.

Can I receive discounts before I receive my ID card?
No. However, your ID card will be mailed within 48 hours of receipt of payment. Once you receive it, you can visit a participating provider — dentist, pharmacy, vision care professional, etc., as applicable to your program — on or after your effective date and enjoy significant savings.

How often can I use my Vital Savings by Aetna® card?
As often as you wish. There are no limits on how often you and your family can use the Vital Savings by Aetna program, as long as your ID card is valid.

Am I required to pay providers or pharmacies when I receive services?
Yes, payment is due at the time of service, unless you have made different payment arrangements directly with the provider or participating pharmacy.

What if a participating provider does not recognize my Vital Savings by Aetna® card?
Simply ask the office staff to call 1-877-MY-VITAL (1-877-698-4825), and a customer service representative will provide the necessary information. If a participating Aetna Vision Discount provider does not recognize your Vital Savings by Aetna® card, tell the provider that Vital Savings by Aetna® is a discount program available through Aetna Vision Discounts.

How can I join?
There are three ways to sign up:

Online: Complete the online form and supply your payment information for the fastest way to join! 

Telephone: Call one of our customer service reps toll-free at 1-877-MY-VITAL (1-877-698-4825).

Brochure: If you received a brochure from an employer group or association, a paper sign-up form is included as part of the brochure. Simply detach the form, complete the information, include your payment and mail it to the address listed on the brochure.

How can I pay for Vital Savings by Aetna®?
You may pay by credit card, bank draft or check.

Credit Card or Bank Draft
 

bulletYou may choose annual or monthly billing
bulletWe will automatically charge your account for the amount specified each period (either monthly or annually based on your selection)
bulletA one-time $15 processing fee (nonrefundable) will be added to your first payment.


Check

bulletPayment by check is only an option if you select annual participation.
bulletYou should include the $15 processing fee with your payment.
bulletYou will receive an invoice for your annual fee each year prior to your renewal date. Simply send us the annual fee due prior to the renewal date, and participation in the program will not be interrupted.

Is there a cancellation policy?
Your satisfaction is important to us. If you are not satisfied with the Vital Savings by Aetna program for any reason within the first 30 days, you may cancel your participation and receive a full refund (minus the initial $15 sign-up fee).

Who can I call with questions or if I need help signing up?
Call us toll free at 1-877-MY-VITAL (1-877-698-4825) for any questions or assistance. Our dedicated team of trained service professionals will be standing by to help you. You may use this number any time during your participation in the Vital Savings by Aetna® program for prompt assistance. You may also use the "Contact Us" feature on this website and receive your answers via e-mail.

How will I be billed on an ongoing basis?

bulletIf you have chosen annual billing, you will be billed when you first sign up and then automatically 12 months later by the same method.
bulletIf you have chosen monthly billing and use a credit card, your account will be charged on approximately the 10th of each month and your statement will read 'VITAL SAVINGS-AETNA - 877-MY-VITAL'
bulletIf you have chosen monthly billing with a draft payment from your bank account, your payment will be deducted from your bank account on approximately the 7th of each month and your statement will read 'AETNA-VS'. These payments will automatically continue until you notify us in writing that you no longer wish to participate in the program.
bulletPayment by paper check is only available when you select annual billing.You will receive a renewal notification approximately eleven months after you join. Simply send us the annual fee due prior to the renewal date, and participation in the program will not be interrupted.

Vital Savings by Aetna

 
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